Www.diversdirect.com Website Review & Ratings + Divers Direct Coupons
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Www.diversdirect.com Website Review & Ratings + Divers Direct Coupons

Divers Direct: Products & Services

Divers Direct is an online store that offers an amazing selection of scuba gear such as scuba packages, scuba BCD's, flippers, regulators, air tanks, snorkels, masks, gauges and compasses, dive computers, and octos.

Divers Direct has multiple shopping categories:

Divers Direct: Company Background

The Divers Direct online store was started in 2000, while their company started in 1984. The president of Divers Direct is Kevin Senecal and Joey Anderson is the fulfillment manager. Divers Direct has six brick and mortar stores located in Florida, including their headquarters.

Divers Direct contact information:

  • 180 Gulfstream Park, Dania, FL 33004
  • Phone Number: 954-925-7630
  • Fax: 954-926-4456
  • Email available on website
Divers Direct: Customer Feedback & Reviews

Customer reviews for Divers Direct are generally positive.

Positive customer reviews commented on:

  • Fast shipping
  • Good customer service

Negative customer reviews commented on:

  • Not having items in stock

Some customer reviews were:

"Diver Direct has excellent shipping (less than 12 hrs after the order was placed) and excellent customer service."

"Very professional staff that doesn't force you into gear because they aren't comission based!!! Wish they rented gear for people that don't have their own!"

"the suit that was listed in stock, was not available. no followup or subsitute was offered."

Divers Direct: Business Credibility & Trustworthiness

Divers Direct is not accredited with the Better Business Bureau; however they do have a BBB rating of "A-". Their BBB file was opened on May 2nd 2005. Over the last three years, there has been one complaint filed against Divers Direct with the Better Business Bureau; the complaint has been closed to the Better Business Bureau’s satisfaction.

The complaint filed against Divers Direct was:

  • The complaint was due to advertising/sales Issues 
Divers Direct: Website Popularity & Google Ranking

Divers Direct website popularity:

  • Divers Direct has a worldwide Alexa traffic rating of 303,855 out of 30 million websites.
  • Divers Direct has an American Alexa traffic rating of 117,613
  • Divers Direct has a Google pagerank of five out of ten.
  • The Divers Direct site receives around 756 unique visitors daily, which account for 3,856 daily page views. 
  • About 59% of the visitors to the Divers Direct site are American.
Divers Direct: Social Media Presence

Divers Direct social media presence:

  • Divers Direct can be followed on Facebook; they have 30,757 likes on Facebook and have 1628 people talking about them. Divers Direct updates their Facebook page multiple times daily.
  • Divers Direct can be followed on Twitter; they have 587 followers on Twitter and have posted 3375 tweets. Divers Direct tweets multiple times daily.
  • Divers Direct offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Divers Direct is on YouTube; they have uploaded 60 videos and have 69 subscribers
  • Divers Direct is on Pinterest; they have pinned 18 items and have 10 followers

Divers Direct: Website Security & Safety

Divers Direct is protected by Norton Secured and is Truste certified, and they use an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Divers Direct site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Divers Direct can be viewed here.

Divers Direct: Pricing & Packages

Divers Direct offers very competitive prices on all their products. In a price comparison of three products, Divers Direct was cheaper on two of the products and the same price on one products as their leading competitor was.

Mares Journey Elite Scuba BCD

  • Divers Direct: $349.99
  • Leading competitor: $340.99

Mares Essence Liquidskin Mask

  • Divers Direct: $89.99
  • Leading competitor: $94.95

Atomic Cobalt Dive Computer

  • Divers Direct: $1200.00
  • Leading competitor: $1200.00
Divers Direct: Shipping Rates & Policies

Divers Direct shipping rates and policies:

  • Divers Direct only ships within the United States (excluding Alaska and Hawaii)
  • Divers Direct does not ship to APO/FPO addresses and PO Boxes.
  • Orders are usually sent within the same day the order is placed.
  • Divers Direct offers free shipping on certain products and a $4.99 flat rate on their ground shipping
  • Orders are sent via UPS
  • Shipping costs are available at the checkout

Divers Direct offers four shipping options for their customers:

  • UPS Ground: takes 3-10 business days to arrive
  • UPS 3-Day Select: takes 3 business days to arrive
  • UPS 2-Day Air: takes 2 business days to arrive
  • UPS Next Day Air: takes 1 business day to arrive
Divers Direct: Payment Methods Accepted

Divers Direct accepts four payment options. Divers Direct accepts:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card

Divers Direct does not accept any online payment method such as PayPal, Bill Me Later, Google Checkout or Amazon Payments; nor does Divers Direct accept money orders, wire and bank transfers or checks of any kind. 

Divers Direct: Returns, Refunds & Exchange Policy

Divers Direct return and refund policy

  • Divers Direct offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, and are subject to re-stocking fees if the item is used.
  • Divers Direct refunds customers within 15-30 business days.

How to make a return:

  • Customers returning items need to make sure a copy of the receipt for the order is placed in the package being sent.
  • Customers should include a note stating the reason for the return and how they would like their refund.

Returns should be sent to:

180 Gulf Stream Way
Dania Beach, FL, 33004

Divers Direct: Product images & screenshots
Divers Direct Coupons
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